Legal
Refund Policy
Effective Date: April 1, 2026
1. Subscription Refunds
- Payments for products and subscriptions are processed by Paddle, our Merchant of Record.
- Refunds are handled in accordance with Paddle's Refund Policy.
- Customers may request a refund within 14 days of purchase.
- Refund requests are reviewed and processed by Paddle on a case-by-case basis.
2. How to Request a Refund
- Refunds are processed through Paddle.com, our payment provider.
- Contact Paddle support at help@paddle.com or submit a request through Paddle's refund portal.
- You may also contact us at support@letsnav.com, and we will assist with your request.
3. Processing Time
Approved refunds are typically processed within 5–10 business days, but this can vary.
For any questions, contact us at support@letsnav.com.