Legal

Refund Policy

Effective Date: April 1, 2026

1. Subscription Refunds

  • Payments for products and subscriptions are processed by Paddle, our Merchant of Record.
  • Refunds are handled in accordance with Paddle's Refund Policy.
  • Customers may request a refund within 14 days of purchase.
  • Refund requests are reviewed and processed by Paddle on a case-by-case basis.

2. How to Request a Refund

  • Refunds are processed through Paddle.com, our payment provider.
  • Contact Paddle support at help@paddle.com or submit a request through Paddle's refund portal.
  • You may also contact us at support@letsnav.com, and we will assist with your request.

3. Processing Time

Approved refunds are typically processed within 5–10 business days, but this can vary.

For any questions, contact us at support@letsnav.com.